CBS Entertainment President Amy Reisenbach revealed the inner turmoil behind recent show cancellations, admitting to sleepless nights and tough decisions in a bid to refresh their schedule. Speaking at the Banff World Media Festival, she empathized with disappointed fans as CBS bid farewell to shows like CSI: Vegas and NCIS: Hawai’i this spring. Despite the popularity of NCIS: Hawai’i, which ranked among CBS’s top dramas, decisions were driven by future projections and opportunities for greater success. Reisenbach emphasized the network’s commitment to keeping the schedule dynamic and cohesive, noting upcoming additions like NCIS: Origins and Kathy Bates’ Matlock.